JonCellini.com

I met with our insurance agent today to discuss terminating my renter’s policy and getting a home owner’s policy. This is one of the 10 million things I have been putting off that needs to be done in preparation for the closing on our new home. When I arrived at the office I was surprised to find I have a new agent. He explained my prior agent “left the business” and he was going to try to meet or exceeded the level of service I was given. He seemed a bit taken back when I explained to him how useless my prior agent was and how I thought it should be quite easy for him to exceed that level of service.

Honestly I am glad he is gone it took months to straighten out all of my policies after moving from Wisconsin to Oregon last year. Anyway he caught the drift that I was an unhappy consumer and seemed genuinely interested in making things right. When I inquired about canceling my current renter’s policy I was surprised to hear that they took it upon themselves to cancel it. He was at a loss to tell me why since neither Heather nor I asked them to do this nor did we receive notification that this occurred. Apparently the policy was listed as being amended and for some reason it had lapsed. He is going to research what happened tomorrow and was cool enough to put something interim in place to cover us until they can straighten it out.

House, Random